We Believe in Five Guiding Principles
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Power of Mutuality
Above all, we believe that empowering and supporting mutual banks is key to helping them better serve their customers and communities.
Value of Shared Services
Sharing ideas, products, operations, services, risks and resources offers individual mutual banks greater opportunities for efficiency and growth.
Blue Grass Federal found continued success by utilizing shared services like audit, accounting marketing, human resources, information technology and information security. Shanda Smith, president and CEO, noted that the decision to become a member bank gave her the ability to focus on growth and servicing her community.
Preservation of Local
Choosing a mutual bank is the ultimate example of buying local; as such, our member banks’ local impact and responsibility is critical to the success and longevity of mutuality.
We support our member banks in helping their communities thrive. First Federal Lakewood works closely with the community from offering financial literacy classes, volunteering and more.
Importance of Culture
Our mutual mentality fosters a strong culture of connectedness, service and caring.
From volunteering at the local Habitat for Humanity to making a difference in children’s lives, the First Mutual Bank team works together to help their community thrive.
Significance of Growth and Innovation
Advancements in technology, customer service and user experience are critical to the future of mutual banks. We are committed to creating an environment where growth and innovation are possible in order to remain relevant and compete.